Cancellation Policy

Beauty and Melody operates a strict cancellation policy for any appointment bookings. If you fail to attend, cancel or attempt to move your appointment within 24 hours of your appointment time you will be charged the full price of the appointment you were intending to have. For cancellions or re-scheduling between 24 and 48 hours prior to your appointment time we will charge you 50% of the vale of the appointment.  This includes treatments booked as a course such as LPG and Laser Hair Removal. We send a reminder text message for appointments 1-5 days prior to appointments as a courtesy, please do not respond via text as these messages cannot be monitored. To change appointments please call 0207 723 502. This in no way alters the 24 and 48 hours cancelltion policy.

Service Guarantee

As a reputable salon we do our best to ensure that all our clients are 100% satisfied with their hair, beauty or aesthetic service. Our best advertising is our legion of happy and satisfied clients. We are a 5* salon with highly trained staff, each with a wealth of experience in their chosen fields. Occasionally, things may not go to plan so if you are in any way unhappy with your treatment please contact the salon manager directly and we will endeavour to correct or re-perform your treatment. Please call 0207 723 5028 or email [email protected]

Offers

All special offers cannot be used in conjunction with any other offer, manager’s decision is final.

Terms and conditions template for website usage

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Beauty and Melody’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Beauty and Melody’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 19 Great Cumberland Place, London, W1H 7AS. Our company registration number is 09080544. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: [insert list of information].

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.