Terms and Conditions

Salon & Spa Policy:

  • All Gift Vouchers & Packages are not transferable and cannot be exchanged for cash.
  • Pre booked Packages/Gift Vouchers can be used as full or part payment.
  • Can only be used at the branch it’s purchased for *.

* For any changes or cancellations please call us on 0207 112 8478 or test us at info@beautyandmelody.co.uk

Refund / Voucher Expiration:

  • Your Gift Voucher/Package expires 12 months from purchase date.
  • Gift Vouchers/Packages are non-refundable other than within the 14 day cancellation period.
  • Full or partial refund is only available if you have not started using this Gift Voucher/Package.